Below are definitions of the heuristic category names, used within the Usability section of the Jurnii AI platform:
System Status and Feedback:
Did the system keep users informed about what is happening through appropriate feedback within a reasonable timeframe?
Match Between System and Real World:
Did the design use plain language, with words, phrases, and concepts familiar to the user, rather than system-oriented terms?
User Control and Freedom:
Is there the user in control of their platform actions? Are they able to undo and redo their decisions in case of mistakes?
Consistency and Clarity:
Does the platform follow expected conventions? Is it clear to the user what to expect and how to use the functionality?
Error Prevention:
Does the design eliminate error-prone conditions? Does the project present users with a confirmation option before they commit to a specific action?
Recognition Ease:
Does the platform minimize the user's memory load by making objects, actions, and options visible?
Aesthetic and Design:
Are the content and visual design focused on the essentials, with relevant and necessary information? Do the visual elements of the interface support the user's primary goals?
Flexibility and Efficiency of Use:
Does the platform have flexible processes that can be conducted in different ways so that new and recurring users can choose the method that suits them best for interacting?
Simplicity and IA:
Does the platform provide the user with the exact information that is needed and in the right place?